At Garden of Fiction, we strive to provide you with a seamless and reliable shopping experience. We offer United States Postal Service (USPS) shipping options to ensure your artworks are delivered safely and efficiently. Please review the following shipping information to understand our process and policies:
Shipping Methods and Rates:
We offer the following USPS shipping options for your convenience:
Standard Shipping: Our standard shipping option allows for cost-effective delivery of your artwork. Delivery times may vary depending on your location and typically range from 3 to 7 business days.
Expedited Shipping: For those who wish to receive their artworks sooner, we offer expedited shipping. With this option, you can expect delivery within 2 to 3 business days.
Please note that shipping rates are calculated based on the weight, dimensions, and destination of your order. You will be able to view the shipping costs during the checkout process before finalizing your purchase.
Order Processing:
After placing your order, please allow 5-15 business days for our team to process and prepare your artwork for shipment. Once your order has been processed, you will receive an email notification with tracking information, allowing you to monitor the progress of your shipment.
Shipping Restrictions:
Currently, we only offer USPS shipping options for orders within the United States. We are unable to deliver to P.O. boxes, APO/FPO addresses, or international destinations. If you have any questions regarding shipping to a specific location, please contact our customer service team for assistance before placing your order.
Tracking Your Order:
We understand the importance of knowing the status of your order. Once your artwork has been shipped, you will receive an email containing a tracking number. You can use this tracking number to monitor your shipment’s progress on the USPS website or through our website’s Order Tracking page.
Shipping Delays:
While we strive to ensure timely deliveries, there may be occasions when factors beyond our control, such as weather conditions or unforeseen delays, impact the shipping process. In such cases, we appreciate your understanding and patience. If you encounter any issues with your shipment, please don’t hesitate to contact our customer service team for assistance.
Damaged or Lost Shipments:
If your artwork arrives damaged or if you believe your shipment is lost, please contact us immediately. We will work with USPS to initiate an investigation and take the necessary steps to resolve the issue. Please refer to our Returns and Exchanges policy for further information on damaged or lost shipments.
At Garden of Fiction, we are committed to ensuring your artworks arrive in pristine condition and in a timely manner. If you have any questions or concerns about our USPS shipping process, please don’t hesitate to reach out to our customer service team for assistance. Thank you for choosing Garden of Fiction for your art purchasing needs.
Contact Us
Garden of Fiction welcomes your questions or comments regarding the Terms:
Telephone number
7405650107
Email Address
carly@gardenoffiction.com